Reportable Event Management
Reportable Event Management (REM) is one important component of an overall approach for ensuring the health, safety, individual freedom, and quality of life of people participating in home and community-based services (HCBS) and ICF/IID services. REM in CHOICES, ECF CHOICES, Katie Beckett, 1915(c) waiver, and ICF/IID programs involves a partnership between TennCare, the Department of Intellectual and Developmental Disabilities (DIDD), Managed Care Organizations (MCOs), Fiscal Employer Agents (FEAs) and providers of HCBS and/or ICF/IID services who all have a role in making REM an effective tool for ensuring the highest possible quality of life by honoring the self-determination of people receiving HCBS and ICF/IID services.
The overall REM approach must also ensure that people, involved family members, and/or natural supports, as appropriate, are informed about supporting dignity of choice, including informed decision making, tolerable risks, risk mitigation, and how to safely report an event that compromises the health, safety, individual freedom, and/or quality of life of a person supported.
Provider Resources for REM
REF Submission Guidelines effective 3.15.23
REF Submission Link effective 3.15.23
CFS Complaint Resolution Presentation
How Does Reportable Medical Work?
REM Protocol Definitions
REM Alignment Training for Executive Staff and Management Oversight
Alignment Reportable Event Form (REF)
REM - REF Instructions
Note: This is a copy of the training provided in Relias. Training must still be completed through Relias or your Train-the-Trainer to receive credit.
Provider Request for Exception from Staff Removal during an Investigation
Request for Investigation Review
REM System Alignment Presentation - January 28, 2021
REM System Alignment WebEx Recording - January 28, 2021
REM System Alignment Presentation - February 25, 2021
REM System Alignment WebEx Recording - February 25, 2021
REM System Alignment Questions and CHOICES Forum Webex Recording - March 11, 2021
· FAQ's from Alignment Questions and CHOICES Forum - March 11, 2021
REM Alignment Forum from March 24, 2021
· FAQ's from Alignment Forum - March 24, 2021
REM Alignment Forum from April 22, 2021
· FAQ's from Alignment Forum - April 22, 2021
REM Alignment Forum from May 6, 2021
· FAQ's from Alignment Forum - May 6, 2021
REM Alignment Forum from May 20, 2021
· FAQ's from Alignment Forum - May 20, 2021
REM Alignment Forum from June 3, 2021
· FAQ's from Alignment Forum - June 3, 2021
REM CHOICES Only Forum from June 17, 2021
· FAQ's from CHOICES Only Forum - June 17, 2021
REM Alignment Forum from July 1, 2021
· FAQ's from Alignment Forum - July 1, 2021
REM Alignment Forum from July 15, 2021
· FAQ's from Alignment Forum - July 15, 2021
· PRERT Behavioral Event Review Guidance Tool
· PRERT Behavior Data Tracking Spreadsheet
REM Alignment Forum from July 29, 2021
· FAQ's from Alignment Forum - July 29, 2021
REM Alignment Forum from August 12, 2021
· FAQ's from Alignment Forum - August 12, 2021
REM Alignment Forum from August 26, 2021
· FAQ's from Alignment Forum - August 26, 2021
REM Alignment Forum from September 9, 2021
· FAQ's from Alignment Forum - September 9, 2021
REM Alignment Forum from September 23, 2021
· FAQ's from Alignment Forum - September 23, 2021
REM Alignment Forum from October 7, 2021
Contact Information
Jason Allen, Director of Event Management
Department of Intellectual and Developmental Disabilities
UBS Tower, 8th Floor
315 Deaderick Street, Nashville, TN 37243
(615) 532-2727
Jason.Allen@tn.gov
Elizabeth DuHack, Director of Reportable Events
Department of Intellectual and Developmental Disabilities
UBS Tower, 8th Floor
315 Deaderick Street, Nashville, TN 37243
615-840-3910
Elizabeth.Duhack@tn.gov
Donna Nichols, Assistant Director of Reportable Events
Department of Intellectual and Developmental Disabilities
UBS Tower, 8th Floor
315 Deaderick Street, Nashville, TN 37243
615-390-4548
Donna.Nichols@tn.gov
Amy Purcell, Director of Investigations
520 W. Summit Hill Drive, Suite 201
Knoxville, TN 37902
(865) 594-9331
(865) 712-4370 cell
(844) 393-9115 fax
Amy.Purcell@tn.gov
Amanda Ross, Assistant Director of Investigations
Lowell Thomas State Office Building
225 Dr. Martin Luther King Jr. Drive
Fourth Floor, Tower B
Jackson, TN 38301
731.426.1807
731.426.1824 fax
Amanda.Ross@tn.gov
Tiffani Waldo-Alley, Investigations Trainer Coordinator
Department of Intellectual and Developmental Disabilities
UBS Tower, 8th Floor
315 Deaderick Street Nashville, TN 37243
615-231-5143
Tiffani.Waldo-Alley@tn.gov
Holly Martin, Director of Quality and Accountability
Division of TennCare, Health Care Finance & Administration
310 Great Circle Rd., Nashville, TN 37243
615.532.4225
holly.martin@tn.gov