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In Home Tennessee

In Home Tennessee: Enhancing In-Home Services

Frequently Asked Questions (FAQs)

What is the purpose of the Service Array assessment?

The assessment prepared the regions for the successful implementation of the In Home Tennessee initiative by involving DCS staff, families, private providers, community partners, and other child welfare stakeholders in using their personal experiences and professional judgments to assess core in-home services and practices within their region.

The assessment process helped those involved produce a written document called a Resource and Capacity Development Plan, which is used or has been used to establish regional goals relating to services provided to families.

How can I get involved with In Home Tennessee and participate in trainings and workshops?

You can call (615) 253-4481 or email EI-DCS.ProviderRelations@tn.gov to engage with someone about getting involved.

When do we “start” In Home Tennessee?

As of September 2013, all 12 regions have fully rolled out or in the process of implementing the In Home Tennessee enhancement. Implementation includes training for DCS staff and service provider staff, as well as work conducted to improve, increase, and/or enhance our child welfare service array.

When the first training component (Introduction to In Home Tennessee) is completed, trainees should utilize what they learned to improve their work with families. Trainees will have additional opportunities for skill enhancement by attending skill workshops, participating in practice enhancement sessions with their supervisor and team, and receiving individual coaching from their supervisors.

Why In Home Tennessee?

The Tennessee Department of Children's Services (DCS) is committed to our children and families across the state and has participating in this enhancement in an attempt to ensure our children and families receive the most appropriate, quality, and effective in-home services available.

In Home Tennessee supports the effective engagement of families, providers, and community stakeholders in making available appropriate service interventions for children and their families so that child maltreatment and out-of-home care is reduced.

How is In Home Tennessee involved with the Community Advisory Boards (CABs) in regions?

DCS communicates regularly with our CAB stakeholders and shares information regarding the successes of the initiative and any areas of need. In Home Tennessee is fully supportive of the Community Advisory Boards and wishes to partner with these entities in any ways possible.

How are regions keeping participants from all parts of the community involved?

Everyone involved is asked to share information about In Home Tennessee with someone they know and invite that person to become a member of a workgroup or team. We encourage one-on-one communication to motivate and inspire people in the community to participate and believe that this initiative will change lives. There are service provider staff and community members who are taking leadership roles and are an inspiration to others.

Most of the regions have regular newsletters that include news and happenings with In Home Tennessee, and In Home Tennessee news is shared weekly in the statewide Department newsletter “The Open Line.” Additionally, In Home Tennessee news is included in the updates on the Departments Facebook page (https://www.facebook.com/TNdcs). Downloadable brochures and posters are available on the In Home Tennessee homepage as well.

Who’s going to pay for this?

DCS had a partnership with the Atlantic Coast Child Welfare Implementation Center (ACCWIC) to provide training, technical assistance and resources to support sound implementation of In Home Tennessee. This partnership began in 2009 and continued through September 2013.

Unlike some other initiatives undertaken by DCS, this one is a collaboration with private providers and community stakeholders. Families, non-profit organizations, faith-based organizations, DCS, and other stakeholders must work together to find ways to offer additional and more quality services and to provide improved service delivery in order to meet the needs of families within the community. Some community groups have received grants and have included the In Home Tennessee initiative as part of their work, and some private providers have expanded their services in an effort to meet the service needs.

Unlike some other initiatives undertaken by DCS, this one is a collaboration with private providers and community stakeholders. Families, non-profit organizations, faith-based organizations, DCS, and for-profit service providers will have to work together to find ways to offer additional services and to provide better service delivery in order to meet the needs of families within the community. Some community groups have received grants and have included the In Home Tennessee initiative as part of their work. Private providers are involved in the service array assessment process and can see where the service gaps are. Hopefully, paid and non-paid providers will be willing to address those gaps by adding to their service options.

How does this benefit me?

Members of the community who participate in the many workgroups across the state play a key role in addressing service gaps and practice needs. Contracts for services have been written in a clearer language, and agencies are held accountable for their work, so that families get the services that they need. There has been and continues to be clarification of what services can be paid through TennCare. Better relationships will be created in the community so that DCS can ask community partners for what is needed and find answers through cooperation. Everyone can be an active participant in achieving the goals of In Home Tennessee.

How will information be received?

In Home Tennessee has a statewide Communications Workgroup and each region has a Communications team or representative. Vehicles of communication include printed messaging, the In Home Tennessee website, e-mails, regional newsletters, word of mouth at community gatherings, and any other region-specific avenue. Keeping everyone informed as to the progress and roadblocks experienced during In Home Tennessee implementation is everyone's job. Region and state-level leadership are working to ensure there is open communication regarding the initiative.

Last updated: October 2013