For financial aid questions and comments click here to email TSAC

TSAC maintains its administrative offices in Nashville, Tennessee.  Its Federal Family Education Loan Program is serviced by NGS, LLP, a full service agent, located in Jacksonville, Florida.  Applicable hours, addresses, and phone numbers are listed below.

TSAC eMail Addresses

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Need a map for visiting TSAC?

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TSAC Business Hours:
8:00 AM to 4:30 PM CST Monday through Friday

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Mailing Address:
404 James Robertson Parkway
Suite 1510, Parkway Towers
Nashville, TN 37243-0820

Phone Numbers:
Local (615) 741-1346
Tennessee Financial Aid Information (800) 342-1663
FAX (615) 741-6101

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STUDENT LOANS AND
FEDERAL FAMILY EDUCATION LOAN PROGRAM (FFELP)

Hours of Operation:
8:00 AM to 5:00 PM EST Monday through Friday

Loan Information: (800) 257-6528
NGS/TSAC - FFELP Full Servicing Unit

NGS FAX (904) 281-7373
e*Signature Hot Line (877) 993-7445
e*CLIPS Hot Line (800) 535-4357
SSCH Hot Line (877) 457-7724

Loan Payments: TSAC c/o NGS P O Box 41229 Jacksonville, FL 32203

Correspondence: TSAC c/o NGS P O Box 41226 Jacksonville, FL 32203

 

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The Tennessee Student Assistance Corporation is a recipient
of taxpayer funding. If you observe an agency director
or employee engaging in any activity which you consider
to be illegal,improper or wasteful, please call the state
comptroller’s toll free hotline: 1-800-232-5454