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Home > Divisions > Academic Affairs > Performance Funding > Indicators: Satisfaction Surveys

Satisfaction Surveys

As part of the Performance Funding program, colleges and universities use different groups to gauge satisfaction regarding their educational experience. The results gained from these surveys will allow institutions to have a better understanding of internal and external perceptions of their various clientele groups. Institutions can earn up to 10 points for successful performance based on these surveys. Colleges and universities utilize these results in their planning to improve academic programs and students services that will ultimately impact the movement of students to alumni to productive members of the State’s workforce.

Enrolled Student Survey

The Enrolled Student Survey is administered during the first and fourth years of the 2000-05 performance funding cycle. Institutions administer the survey to a representative sample of their undergraduate student population. Two versions of the survey are available – one for universities and one for two-year institutions. Both versions explore the perceptions of enrolled students regarding the programs, services and educational environment of the institution.

Alumni Survey

In the second and fifth years of the performance funding cycle, institutions administer an Alumni Survey to all alumni who graduated two years before the survey is conducted. Just like the Enrolled Student Survey, two versions of the Alumni Survey are also available. The Alumni Survey gauges alumni perceptions of their college experience, provides information on employment history, and helps to assess the impact of educational programs and experiences from the perspective of recent alumni.

Employer Survey

The Employer Survey is administered during the third year of the 2000-05 performance funding cycle. Colleges and universities received flexibility in the design and sampling plan for the Employer Survey in order to assess the needs and opinions of regional employers. Institutions utilized various techniques and targeted specific employers to assess employers’ perceptions of their alumni.

2000-01 Enrolled Student Survey Results

2001-02 Alumni Survey Results

Employer Survey