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Automated Partial Claims System

Using the APS software employers may file partial unemployment claims electronically.

The electronic method eliminates the handling of the paper form, provides the Department with accurate information, and provides prompt payment for the majority of employees.

Under Tennessee law, a temporary layoff occurs when an employee works fewer than four customarily scheduled full-time days due to lack of work. If your employees have no work or earnings from your organization, you may submit partial claims on these employees.  Employees must also be questioned about earnings they may have had from any other source during the temporary layoff.

Incomplete or incorrect information may result in processing delays or improper payments.  It is necessary to provide the current mailing address and name.  You are responsible for providing accurate and complete information.

When a claim is processed, it is matched against wage records and claims currently on file in the Department’s benefit payment system.  If the name does not match the name on file for that social security number, the claim will be rejected, and the employee will be contacted to make the necessary corrections.

An accurate address is very important, as checks will be mailed to this address.  It must be the claimant's current address.  If an employee's address has changed since the previous filing, the new address entered will effect an address change in the Department’s benefit payment system.

Employers filing partial unemployment are not required to submit a partial claim on any individual whose total earnings for a given week equal or exceed $275, which is currently the maximum weekly benefit amount in Tennessee.  Total reportable wages include holiday pay, vacation pay, voluntary loss.  Voluntary loss consists of wages an individual could have earned, if he had elected to work.

To access the Internet Automated Partial Claims System Automated Partial Claims System

 Send comments to account.partials@tn.gov