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Benefit Payment Control Offices
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| Office | Counties Served | Telephone/Fax | Address |
| Memphis | Fayette, Shelby, and Tipton | 901-543-7647 Fax 901-543-7882 |
1309 Poplar
Avenue P. O. Box 41378 Memphis, TN 38174-1378 |
| Jackson | Benton, Carroll, Chester, Crocket, Decatur, Dyer, Gibson, Hardeman, Hardin, Haywood, Henderson, Henry,Lake, Lauderdale, McNairy,Madison, Obion, and Weakley | 731-423-6570 Fax 731-423-5897 |
416 East Layaette
Street P.O. Box 758 Jackson, TN 38302 |
| Nashville | Cheatham, Davidson, Dickson, Hickman, Houston, Wilson Humphreys, Macon, Montgomery, Robertson, Stewart, Summer,Trousdale, and Williamson | 615-741-2628 Fax 615-741-2639 |
2262 Metro
Center Blvd. |
| Shelbyville | Bedford,
Cannon, Coffee, Franklin, Giles, Lawrence , Lewis, Lincoln, Marshall, Maury,
Moore, Rutherford, and Wayne |
931-685-5005 Fax 931-685-5023 |
301½ North
Main Street P.O. Box 83 Shelbyville, TN 37162 |
| Cookeville | Bledsoe, Clay, Cumberland,Dekalb, Fentress, Jackson, Morgan, Overton, Pickett, Rhea,Roane, Putnam, Scott, Smith,Van Buren, Warren, and White | 931-526-2690 Fax 931-528-6447 |
3300 Williams
Enterprises Drive Cookeville, TN 38506 |
| Chattanooga | Bradley, Grundy, Hamilton,Loudon, Marion, McMinn Meigs, Monroe, Polk, and Swquatchie | 423-634-6496 Fax 423-634-6316 |
Client Services
Building 311 Martin Luther King Blvd P.O. Box 11088 Chattanooga, TN 37401-2088 |
| Knoxville | Anderson,Blount,Campbell,Claiborne, Cocke, Grainger, Hamblen, Jefferson, Knox,Sevier, and Union | 865-594-6354
Fax 865-594-6043 |
1610 University
Avenue, 2nd Floor P.O. Box 2031 Knoxville, TN 37901 |
| Johnson City | Carter, Greene, Hancock, Hawkins, Johnson, Sullivan, Unicoi, and Washington | 423-952-6068
Fax 423-952-6055 |
206 High
Point Drive Johnson City, TN 37601-1504 |