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Department of Human Services Food Stamp Online Policy
Manual Rights and Responsibilities |
Revised: |
31.6 |
COMPLAINT PROCEDURES FOR PROGRAM MATTERS |
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1240-1-12-.08 |
(1) Federal Level Responsibility Persons or agencies desiring program information or wishing to file a complaint may contact the FNS Regional Office at this address:
United States Department of Agriculture Southeast Regional Office, Food and Nutrition Services 61 Forsyth Street, Suite 8T36 Atlanta, Georgia 30309 (2) State Level Responsibility (a) Formal Complaints The Tennessee Department of Human Services will provide a fair hearing to any person or household aggrieved by any action, which affects their eligibility, level of benefit, or participation in the Family Assistance Programs. (b) Informal Complaints Persons or agencies desiring program information or wishing to file a complaint may contact any or all of the following: 1. Field Management Director of the local county office of the Tennessee Department of Human Services. Telephone number and address may be found in the telephone directory for the town designated as county seat. 2. Family Assistance Service Center Tennessee Department of Human Services 1-866-311-4287 (toll free number) 3. Director, Adult and Family Services
Tennessee Department of Human Services 12th Floor, Citizens Plaza Building Nashville, Tennessee 37243 4. Commissioner Tennessee Department of Human Services 12th Floor, Citizens Plaza Building Nashville, Tennessee 37243 |
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