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Department
of Human Services Families
First Online Policy Manual Application Process |
Revised: |
3.4 |
PROMPTNESS OF APPLICATIONS |
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The standard of promptness for completing
Families First applications will be 45 days following the date the signed and
dated application is received in the county office. The Department is under Federal court order to process all
applications timely. Any application
for Families First that is not processed and authorized on the 49th
day will be issued interim benefits based on the information that is
available in the case record. The authorization action will consist of approval or denial. Denial will be based on ineligibility for
the program, failure to develop and sign a Personal Responsibility Plan, loss
of contact, withdrawal of the application, or death of the applicant. The assistance unit is authorized on the eligibility and case
management system. When the authorization occurs, the case is processed
overnight and the appropriate notice and benefits (if any) are mailed to the
AU on the next working day. |
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