REPORT CARD & STAR QUALITY PROGRAM

The quality of child care has a direct impact on a child's ability to learn, to build healthy relationships, and to become the best they can be. The critical decision of where to place their child is often difficult and confusing for parents. Because the quality of child care and a positive future for our children depends on parents having tools necessary for making informed choices for their family, the Department of Human Services is helping parents with this very important decision through Tennessee's Child Care Report Card System.

Under Tennessee's Child Care Report Card System, every licensed child care agency must undergo an annual evaluation and post a report card of the results. Agencies are required to post their report card with their renewal license where parents can clearly see them. The Report Card system is mandatory for all licensed providers. An agency must be opened for one year before it is assessed.

• Report Card for Family & Group Child Care Homes
• Report Card for Child Care Centers

Star Quality Program

The Star-Quality Child Care Program is a voluntary program that recognizes child care agencies who exceed minimum licensing standards. These agencies can receive a rating of one, two or three stars. An agency must be open for one year before it is eligible to receive stars.
To learn more about the Star Quality System, visit: http://tnstarquality.org

• Star-Quality Center Report Card
• Star-Quality Family and Group Home Report Card

Update for providers

Please note amendment to Rule 1240-4-7.05 Re-Evaluations and Reviews of Report Cards and Agency Ratings on the Secretary of State's Web Site. This amendment allows providers to request a program reassessment at the provider's expense at any time to address any new or changed conditions that occurred since the date of the agency's last completed assessment. The amendment also clarifies time lines for requesting assessment reviews and the status of bonus payments. The amendment is effective August 7, 2007.

Child Care Services Information Locate Your Local Child Care Provider Child Care Resource & Referral Centers Child Care Complaint Hotline: 1-800-462-8261 Child Care Licensing: (615) 313-4778