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Fraud and Abuse

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Office of Inspector General

WHY WE EXIST

To help prevent, identify and investigate fraud and abuse within the healthcare system, most notably the TennCare system.

The vast majority of our providers and recipients are honest; unfortunately, a few dishonest people can do great damage to our programs. Each dollar lost to theft is one less dollar available for someone in need of care. If we don't work together to help stop fraud and abuse, the system might not be available for those whom the program was created to help. Its value can be measured and substantiated in dollar amounts that would save our tax dollars. In the absence of checks and balances, funds may not be available for eligible recipients in the future.

1-800-433-3982 FRAUD AND ABUSE HOTLINE


REPORT FRAUD NOW!


DEFINITION OF FRAUD

An intentional deception or misrepresentation made by a person with the knowledge that the deception could result in some unauthorized benefit to himself or some other person. It includes any act that constitutes fraud under applicable Federal or State Law.

DEFINITION OF ABUSE

Provider practices that are inconsistent with sound fiscal, business, or medical practices, and result in an unnecessary cost to the Medicaid program, or in reimbursement of services that are not medically necessary or that fail to meet professionally recognized standards for health care. It also includes recipient practices that result in unnecessary cost to the Medicaid/TennCare Program.

TYPES OF FRAUD AND ABUSE

Examples of cases that the Office of Inspector General investigates include unreported income or insurance, TennCare recipients living out of state, drug seeking behavior, incarceration, individuals receiving bills (or EOB statements) for services never provided, provider billing irregularities, over or under utilization of health care services, and misrepresentation of credentials. Provider fraud involves not only doctors, but nursing homes, home health, durable medical equipment, pharmacies, mental health facilities, laboratories, transportation and dentists, to name a few.

WHAT IS IN IT FOR YOU?

The Office of Inspector General along with the Tennessee Bureau of Investigation, Medicaid Fraud Control Unit, Federal Bureau of Investigation, Attorney General's Office, Department of Human Services, and many other departmental offices have recovered millions of public health dollars. We provide our expertise, consultation and staff to all departments to help combat fraud, abuse, and waste within the TennCare Program.


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REPORT FRAUD NOW!


1-800-433-3982 FRAUD AND ABUSE HOTLINE

Para información acerca de TennCare en español llame al 1-800-669-1851