Department of Finance & Administration
Dave Goetz, Commissioner

The EAP provides confidential and timely problem identification/assessment services for persons with personal concerns that may affect job performance. EAP services are offered at no cost to all full-time state and higher education employees and their eligible family members, regardless of whether they participate in the State’s Group Insurance Program. Also, local education (K-12) and local government employees who participate in any of the State’s medical insurance plans and their eligible family members may also use EAP services. EAP counseling is available for problems that can be resolved in a short period of time. Members may receive up to six sessions per problem episode. Referrals are made for problems requiring more time.

Magellan Health Services is the company contracted by the state to provide EAP, Mental Health and Substance Abuse services. All services are strictly confidential and can be accessed by calling 1.800.308.4934, seven days a week, 24 hours a day. Appointments are scheduled during the regular work day. Some evening times are available upon request. With approval, you may use work time (up to two hours per session including travel time) to see an EAP counselor. Over 500 counseling sites are available throughout the state. EAP services are offered at no cost to those individuals eligible to participate.

The EAP handles a wide range of problems related to:

For more information, call 615.741.1925.

Magellan also offers confidential and anonymous access to a wide variety of information and resources on their web site at MagellanHealth.com/member/. To access the site, click on the link, select "I'm a Member" in the left navigation, then click on new user and enter the toll-free EAP number (800.308.4934).