Tennessee Educator Survey Support
The 2017 Tennessee Educator Survey is now live. Educators who have not received their individual survey link may access our online system to request that the invitation be resent or sent to a different preferred email.
Frequently Asked Questions
- How Was I Selected to Receive a Survey?
Every certified educator in Tennessee’s Education Information System (EIS) receives an email with a link to the survey via the email address listed in the TDOE educator evaluation database, TN Compass. That link then allows participants to access the survey online and complete it at their convenience. After the initial invitation, weekly reminders are sent only to those individuals who have not yet completed the survey.
- Should I Encourage Colleagues to Take the Survey?
Yes. Please encourage your colleagues to complete the survey.
- May I Share My Survey Link?
Please DO NOT share your individual survey link for colleagues to complete the survey. Each link can only be used one time. If your colleague has not received their own personalized link to the survey, please direct them to this website for more information.
- I Did Not Receive A Link To The Survey.
Please check any junk mail or SPAM folders to make sure the email was not filtered into an unintended destination folder. The survey invitation, and all reminders are sent from email@example.com.
Educators who have not received their individual survey link may access our online system to request that the invitation be resent or sent to a different preferred email.
If you experience issues using the online system, please contact the Tennessee Research Alliance at firstname.lastname@example.org.
- The Link I Received Does Not Work.
The survey is a unique key survey. This means that each participant has a specific link that should not be forwarded to another participant. Survey links can only be used once. If you have colleagues who need a link to the survey, please direct them to the form on this website for assistance.
- The Survey Unexpectedly “Kicked Me Out.” When I Go Back, Nothing Is Saved.
To ensure your answers are saved, be sure to save each page as you take the survey. Unfortunately, we are unable to retrieve unsaved responses.
If the survey comes to an abrupt end, it may be an indication of incompatibility with your Internet browser. A list of operating systems and browsers supported by our survey platform is available here.
- I Clicked Through To The End of the Survey, But I Can No Longer Take It.
If you review the survey and reach the final page, your incomplete survey will be recorded as complete and you will not be able to go back.