Contact Us
Tennessee Department of Finance and Administration
Division of Mental Retardation Services
15th Floor Andrew Jackson Building
500 Deaderick Street
Nashville, TN 37243
615-532-6530 / 800-535-9725
615-253-7714 (TTY Local) / 866-249-0711 (TTY Toll Free)
615-532-9940 (Fax)
www.state.tn.us/dmrs
Regional Offices
| • Memphis | 901-745-7005 |
| • Jackson | 731-423-5670 |
| • Nashville | 615-231-5047 800-654-4839 |
| • Chattanooga | 423-634-6419 |
| • Knoxville | 865-588-0508 888-654-4839 |
| • Greeneville | 423-787-6757 |
| • Johnson City | 423-434-6530 |
Developmental Centers
| • Arlington | 901-745-7200 |
| • Clover Bottom | 615-231-5000 |
| • Greene Valley | 423-787-6800 |
Staff
Click on the following links for a specific section.
Central Office
Andrew Jackson Building
500 Deaderick Street
Nashville, TN 37243
615-532-6530
Stephen H. Norris, Deputy Commissioner
615-532-6533
615-253-4089 (Fax)
Felicia.Thompson@state.tn.us
Administrative Services
Fred Hix, Assistant Commissioner
615-532-6543
615-253-6713 (Fax)
Patsy.J.Holt@state.tn.us
Karen Haynes, Human Resource Director
615-253-6893
615-532-6790 (Fax)
Karen.Haynes@state.tn.us
Lisa Kent, Human Resource Manager
615-253-6746
615-532-6790 (Fax)
Lisa.Kent@state.tn.us
Barbara Charlet, Information Systems
615-532-5959
615-532-7552 (Fax)
Barbara.Charlet@state.tn.us
Debbie Dunn, Contracts
615-253-6812
615-253-6713 (Fax)
Debbie.Dunn@state.tn.us
Janie L.Warren, Denied Claims
615-253-7845
615-253-6713 (Fax)
Janie.Warren@state.tn.us
Jeff Smith, Chief Financial Officer
615-532-6535
615-532-6790 (Fax)
Jeff.Smith@state.tn.us
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Civil Rights
Brenda Clark, Director
615-253-6811
615-532-9940 (Fax)
Brenda.Clark@state.tn.us
Clinical
Dr. Adadot Hayes, Medical Director
615-253-6711
615-253-6713 (Fax)
Tania.Yoe@state.tn.us
Dr. George Zukotynski, Behavior Services
615-532-1610
615-253-6713 (Fax)
George.Zukotynski@state.tn.us
Karen Wills, Therapeutic Services
615-532-3063
615-253-6713 (Fax)
Karen.Wills@state.tn.us
Marlenia Overholt, Nursing Director
615-253-6095
615-253-6713 (Fax)
Marlenia.Overholt@state.tn.us
Ruth Givens, Nurse Education
615-532-6547
615-253-6713 (Fax)
Ruth.Givens@state.tn.us
Maria Johnson, Behavioral Nurse Coordinator
615-253-6887
615-253-6713 (Fax)
Maria.Johnson@state.tn.us
Holly Wood, Provider Network Manager
615-253-8338
615-253-6713 (Fax)
Holly.Wood@state.tn.us
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Communications
Tony Troiano, Director
615-253-2236
615-532-9940 (Fax)
Tony.Troiano@state.tn.us
Compliance
John Kaufman, Director
615-532-6542
615-532-9940 (Fax)
John.Kaufman@state.tn.us
Kellie McCain, Brown Settlement Agreement
615-741-6721
615-532-9940 (Fax)
Kellie.McCain@state.tn.us
Jeff Davis, Deputy Director
615-741-6672
615-532-9940 (Fax)
Jeff.Davis@state.tn.us
Diana Davis, Remedial Order and Clover Bottom Settlement Agreement
615-741-6672
615-532-9940 (Fax)
Diana.Davis@state.tn.us
Jon Hamrick, Grier Liaison
Phone: (615) 253-8734
Fax: (615) 532-994
Jon.Hamrick@state.tn.us
Holly Keeran, Compliance Operations Coordinator, TennCare Utilization Reviews, TennCare State Assessments
(615) 532-6546
Holly.Keeran@state.tn.us
Solita Morris, Administrative Support
Phone: (615) 532-6541
Solita.Morris@state.tn.us
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Community and Facility Services
Dr. Larry Latham, Assistant Commissioner for Facility Services
615-253-5657
615-532-9940 (Fax)
Latrese.Johnson@state.tn.us
Debbie Payne, Assistant Commissioner for Community Services
615-253-6885
615-532-9940 (Fax)
Debbie.Payne@state.tn.us
Merlin Littlefield, Planning and Development
615-532-5758
615-532-9940 (Fax)
Merlin.Littlefield@state.tn.us
Paula McHenry, Director, Facility Compliance
615-532-6545
615-532-7552 (Fax)
Paula.McHenry@state.tn.us
Carmelita Hillsman, Community Transitions
615-253-6820
615-532-7552 (Fax)
Carmelita.Hillsman@state.tn.us
Ted Eveland, Consumer-directed Support Funds
615-741-6784
615-532-7552 (Fax)
Ted.Eveland@state.tn.us
Richard Shelton, Director of Staff and Provider Development
615-741-6159
615-532-9940 (Fax)
Richard.Shelton@state.tn.us
Laura Doutre, Director of Operations
615-532-6511
615-532-9940 (Fax)
Laura.Doutre@state.tn.us
Jan Coatney, Family Support
615-532-6552
615-532-9940 (Fax)
Jan.Coatney@state.tn.us
Linda Maurice, Provider Enrollment
615-532-6568
615-532-9940 (Fax)
Linda.Maurice@state.tn.us
Denine Hunt, Director, Person-Centered Practice
615-741-6148
615-532-9940 (Fax)
Denine.Hunt@state.tn.us
Gina Lynette, Deputy Director, Person-Centered Practice
615-253-6879
615-532-7552 (Fax)
Gina.Lynette@state.tn.us
General Counsel
Steve Tepley, General Counsel
615-532-6526
615-253-7996 (Fax)
Steve.Tepley@state.tn.us
Marilynn Tucker, Assistant General Counsel
615-741-8672
615-532-9940 (Fax)
Marilynn.Tucker@state.tn.us
Legislative
Missy Marshall, Liaison
615-741-6148
615-532-9940 (Fax)
Missy.Marshall@state.tn.us
Policy and Planning
Joanna Damons, Assistant Commissioner
615-741-6143
615-532-9940 (Fax)
Joanna.Damons@state.tn.us
Dr. Louis Moore, Medical Director, Policy/Government Relations
615-741-6632
615-532-9940 (Fax)
Walton.Moore@state.tn.us
Kay Gunckel, Director, Consumer Services
615-741-6674
615-532-9940 (Fax)
Kay.H.Gunckel@state.tn.us
Susan Moss, Assistant Director of Consumer Services
615-253-4632 (Phone)
615-532-9940 (Fax)
susan.moss@state.tn.us
Margaret Donald, Advocacy Grant Coordinator
615-253-6882 (Phone)
615-532-9940 (Fax)
Margaret.P.Donald@state.tn.us
Quality Assurance
Pat Nichols, Quality Assurance/Protection from Harm Director
615-532-6548
615-532-9940 (Fax)
Pat.Nichols@state.tn.us
Joe Kirkpatrick, Assistant Director and Data Analyst
615-741-6673
615-532-9940 (Fax)
Joe.Kirkpatrick@state.tn.us
Protection from Harm
Bruce Davis, Director
615-532-2402
615-532-9940 (Fax)
Bruce.Davis@state.tn.us
Thomas O'Brien, Complaint Resolution
615-253-5715
615-253-9940 (Fax)
thomas.o'brien@state.tn.us
Carol Wilkin, Investigations
615-253-2896
615-532-9940 (Fax)
Carol.Wilkin@state.tn.us
Doug Burroughs, Incident Management
615-532-3060
615-532-9940 (Fax)
Doug.Burroughs@state.tn.us
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Regional Offices
West
CJ McMorran, Director
PO Box 949
11437 Milton Wilson Road
Arlington, TN 38002
901-745-7010
901-867-7809 (Fax)
cj.mcmorran@state.tn.us
Ricky Allen, Intake/Case Management Director
731-426-1820
866-372-5709 (Toll free)
731-426-0675 (Fax)
Ricky.Allen@state.tn.us
Debbie Hammons, Complaint Resolution
731-421-5179
866-215-3743 (Toll free)
731-426-0675 (Fax)
Debbie.Hammons@state.tn.us
Middle
Kathleen Clinton, Director
275 Stewarts Ferry Pike
Nashville, TN 37214
615-231-5047
615-231-5150 (Fax)
Kathleen.Clinton@state.tn.us
Julie Ferrara, Deputy Director
615-231-5288
615-884-4405 (Fax)
Julie.Ferrara@state.tn.us
Rick Henderlight, Intake/Case Management
615-231-5382
615-231-5257 (Fax)
Richard.Henderlight@state.tn.us
Sherry Baskerville, Complaint Resolution
615-884-6083
800-654-4839 (Toll free)
800-535-9725 (Statewide toll free)
615-231-5229 (Fax)
Sherry.Baskerville@state.tn.us
East
John Craven, Director
Greenbriar Cottage
5908 Lyons View Drive
Knoxville, TN 37919
865-588-0508
865-594-5180 (Fax)
John.Craven@state.tn.us
Phyllis Cassell, Deputy Director
865-588-0508, ext. 133
865-594-5180 (Fax)
Phyllis.Cassell@state.tn.us
Pattie Hall, Intake/Case Management
865-588-0508
865-594-5780 (Fax)
Pattie.Hall@state.tn.us
Channeth Quemore, Complaint Resolution
865-588-0508, ext. 228
888-310-4613 (Toll free)
800-535-9725 (Statewide toll free)
865-588-8265 (Fax)
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Developmental Centers
Clover Bottom Developmental Center
275 Stewarts Ferry Pike
Nashville, TN 37214-0500
615-231-5000
615-231-5074 (Fax)
Dr. Levi Harris, Chief Officer
Levi.Harris@state.tn.us
Greene Valley Developmental Center
4850 East Andrew Johnson Highway
PO Box 910
Greeneville, TN 37744-0910
423-787-6800
423-787-6574 (Fax)
Dr. Henry Meece, Chief Officer
Henry.Meece@state.tn.us
Arlington Developmental Center
11293 Memphis-Arlington Road
PO Box 586
Arlington, TN 38002-0586
901-745-7200
901-745-7251 (Fax)
Nina Staples, Chief Officer
Nina.Staples@state.tn.us
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