Office of Civil Rights
How to File a Discrimination Complaint
If you believe that you have been discriminated against because of your race, color, national origin, disability, age or sex by a DMRS service provider you may file a complaint with the Office of Civil Rights (OCR). You may file a complaint for yourself or for someone else.
Complaints to the OCR should be filed in writing, either on paper or electronically. You can use OCR’s Title VI Complaint Form. If you do not use OCR’s form, your complaint should include the following information:
- Your name, address and phone number
- If you are filing a complaint for someone else, include that person’s name, address and telephone number
- The name and address of the organization or person you believe discriminated against you
- How, why and when you believe you (or the person on whose behalf you are filing the complaint) were discriminated against
- Any other information that would help OCR understand your complaint
You must file your complaint within 30 days of the date when the discrimination happened.
You can file your complaint via email, mail or fax to DMRS Regional Title VI Compliance Coordinator in the region where the alleged discrimination took place. To find out where to file your complaint, you can look at the regional office map to help you determine where to send your complaint.
East Region
DMRS Regional Office
5908 Lyons View Pike, Greenbriar Cottage
Knoxville, TN 37919
(865) 588-0508
Service Area: Anderson, Bledsoe, Blount, Bradley, Campbell, Claiborne, Carter, Cocke, Cumberland, Grainger, Greene, Hancock, Hamilton, Hamblen, Hawkins, Jefferson, Johnson, Knox, Loudon, Marion, McMinn, Meigs, Monroe, Morgan, Polk, Rhea, Roane, Scott, Sevier, Sullivan, Unicoi, Union and Washington.
Greene Valley Developmental Center
4850 East Andrew Johnson Highway
P.O. Box 910
Greeneville, TN 37744-0910
(423) 787-6800
Middle Region
DMRS Regional Office
275 Stewarts Ferry Pike
Nashville, TN 37214-0500
(615) 231-5048
Service Area: Bedford, Cannon, Cheatham, Clay, Coffee, Davidson, DeKalb, Dickson, Fentress, Franklin, Giles, Grundy, Hickman, Houston, Humphreys, Jackson, Lawrence, Lewis, Lincoln, Macon, Marshall, Sumner, Stewart, Trousdale, Van Buren, Warren, Wayne, White, Williamson and Wilson.
Clover Bottom Developmental Center
275 Stewarts Ferry Pike
Nashville, TN 37214-0500
(615) 231-5000
West Region
DMRS Regional Office
8383 Wolf Lake Drive
Bartlett, TN 38133
(901) 213-1949
Service Area: Benton, Carroll, Chester, Crockett, Decatur, Dyer, Fayette, Gibson, Hardeman, Hardin, Haywood, Henderson, Henry, Lake, Lauderdale, McNairy, Madison, Obion, Shelby, Tipton and Weakley.
Arlington Developmental Center
11293 Memphis-Arlington Road
P.O. Box 586
Arlington, TN 38002-0586
(901) 745-7200
