Consumer Insurance Services - Vickie Trice - Director

(615) 741-2218 or 1-800-342-4029 (inside Tennessee) Consumer Insurance Services exists to educate consumers and mediate insurance-related disputes.

Our educational programs cover a vast array of insurance and insurance related issues; disaster assistance; and referrals to special programs.

Our primary responsibility is the investigation and mediation of insurance claims and other insurance related disputes as a third-party mediator. Our investigators are trained to determine if the involved insurance company or agent is acting in accordance with Tennessee laws, rules and regulations.

• 2008 Rate Changes for Health Insurance Policies
• 2008 Rate Changes for Homeowners Policies
• 2008 Rate Changes for Personal Auto Policies
• Complaint Form
• Consumer Insurance Services 
• Consumer Product Guides
• Disciplinary Agent Actions
• Disciplinary Company Actions
• Earthquake Safety Tips
• Get Smart About Insurance (InsureUonline)
• Health Insurance Information
• Consumer Right to Know HMO information
• Homeowners Insurance Information
• HIPAA Companies [pdf]
• Long-term Care Companies [pdf]
• Major Medical Companies [pdf]
• Medical Malpractice Claims & Expense Forms
• Medicare Supplement Companies [pdf]
• Medicare Part D Company Information
• Search for an Company or Producer (Agent)
• Small Group Companies [pdf]