The Complaint Procedure:

When the office receives a complaint, a complaint form is mailed to the complaining party. Once the complaint is received in the office the following procedure is accomplished:

1. A letter is sent to the complainant acknowledging receipt of their complaint.
2. A letter and copy of the complaint is sent to the respondent giving them (10) days to respond to any allegations.
3. Each complaint is then logged in the computer with a number.

A cover letter is prepared for the staff attorney and copies of the complaint are sent to the staff attorney's office. The staff attorney presents each complaint to the board. The board makes their decision on the evidence. A letter is sent to the complainant and respondent on what action was taken.

 

Print Complaint Form [pdf] | Online Form