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Web Policy


Linking Policy | Accessibility Statement

The privacy, confidence, and trust of individuals who visit the Tennessee Attorney General’s (AG) website are important to us. No personal information is collected at this site unless it is provided voluntarily by an individual while participating in an activity that asks for the information. The following paragraphs disclose the information gathering and usage practices for the website.


Collection of Information

The Tennessee Attorney General only collects the personal information that is necessary to provide the information or services requested by an individual. “Personal information” refers to any information relating to an identified or identifiable individual who is the subject of the information. This is the same information that an individual might provide when visiting a government office and includes such items as an individual's name, address, or phone number. We also collect statistical information that helps us understand how people are using the website so we can continually improve our services. The information collected is not associated with any specific individual and no attempt is made to profile individuals who browse the website. You may be asked to participate in surveys at this site. Participation is optional, and the choice to participate or not to participate will have no effect on your ability to use other features of the site.


Use of Information

The Tennessee Attorney General uses the collected information to respond appropriately to requests. This may be to respond directly to you or to improve the website. E-mail or other information requests may be maintained or forwarded to the appropriate agencies in order to respond to the request. Survey information is used for the purpose designated in the survey.


Retention of Information

Records needed to support State program functions are retained, managed, and accessible in record-keeping or filing systems in accordance with established records disposition authorizations approved by the State’s Public Records Commission. Records transmitted to this site will be identified, managed, protected, and retained as long as they are needed to meet historical, administrative, fiscal, or legal requirements.


Public Disclosure

Regardless of whether information is provided to the Tennessee Attorney General by personal visit, mail, or website, it becomes public record and is open to public inspection unless protected by State or Federal law. Public records are subject to the rules and requirements located in Tennessee Code Annotated Title 10 Chapter 7. A public record is defined as follows:

“Public record or records” or “state record or records” means all documents, papers, letters, maps, books, photographs, microfilms, electronic data processing files and output, films, sound recordings, or other material, regardless of physical form or characteristics made or received pursuant to law or ordinance or in connection with the transaction of official business by any governmental agency;

Tenn. Code Ann. § 10-7-307 (6).

Based on the definition of public records, be aware that any information collected at this site could be made available to the public. Requests for public records will be examined for compliance with public record laws.


Cookies

Any web page or application at this site that uses cookies will identify itself as such. Cookies are short and simple text files that are stored on a user's computer hard drive by websites. They are used to keep track of and store information so the user does not have to supply the information multiple times. The information that is collected through cookies at this site is handled in the same manner as other information collected here. You can configure your web browser to refuse cookies or to notify you when a website attempts to send you a cookie. You can also check your hard drive for cookie files and delete them from your computer.


Website Security

The Tennessee Attorney General is committed to the security of the information that is either available from or collected by this website. The AG has taken multiple steps to safeguard the integrity of its telecommunications and computing infrastructure, including but not limited to, authentication, monitoring, auditing, and encryption.


Links to Other Sites

This website has links to many other websites. These links to outside sources are provided for the convenience of our users, and their inclusion on our website does not, in any way, imply endorsement. The AG is not responsible for the content or privacy practices of these sites and suggests you review their privacy statements.


Links from Other Websites

Permission to link to the Tennessee Attorney General website is not required but such links may not capture AG web pages within the site owner's frames, present AG content as that of the site owner, misrepresent AG content, or misinform users about the origin or ownership of AG content. In addition, be aware that the page you link to may change without notice. Sites linking to AG pages should periodically verify those links for accuracy.


Accessibility Statement

We are committed to making the AG site accessible to all users and we have included several features designed to improve accessibility for all users. We welcome comments on how to improve the site's accessibility for users with disabilities.

If you use assistive technology and the format of any material prevents your ability to access the information, please contact us for assistance. In order to respond in a manner most helpful to you, please note the nature of your accessibility concern, the preferred format in which to receive the online material, the web page address of the requested material, and the best way to contact you.

Hard copy documents are available for those unable to access or view the downloadable files on this website. Simply contact us by mail, phone, or fax to make your request.

Tennessee Attorney General’s Office
P.O. Box 20207
Nashville, TN 37202-0207
Phone: (615) 741-3491
Fax: (615) 741-2009

Contact Information

The AG welcomes comments regarding this privacy statement. Please convey any questions or concerns by mail, phone, or fax using the contact information above.



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