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Press Releases

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  • May 21, 2015

    Tennessee Attorney General Herbert H. Slatery III and Bill Giannini, Acting Director of the Tennessee Division of Consumer Affairs today announced a settlement with RadioShack over the sale of its customers' personally identifiable information. Tennessee played a leading role in a thirty-eight state coalition to oppose the sale of consumer data.

    The settlement will limit information RadioShack can share with new owner General Wireless. General Wireless will only use the information they obtain from RadioShack in the continued operation of the RadioShack brand...read the Radio Shack release.


    May 20, 2015

    Attorney General Herbert H. Slatery III, along with attorneys general from 30 other states, today announced a settlement with three national credit reporting agencies — Equifax Information Services LLC, Experian Information Solutions Inc., and TransUnion LLC.

    The settlement requires the credit reporting agencies to pay the participating states $6 million and to make a number of changes to their business practices. Tennessee will receive $157,000 for its participation in the investigation...read the credit reporting agencies release.


    May 12, 2015

    Consumers harmed by mobile cramming practices now eligible for refunds

    Tennessee Attorney General Herbert H. Slatery III and Bill Giannini, acting Director of the Tennessee Division of Consumer Affairs today announced settlements with Sprint Corporation ("Sprint") and Cellco Partnership d/b/a Verizon Wireless ("Verizon") that include $158 million in payments. The settlement with the state of Tennessee, the other 49 states, and the District of Columbia resolves allegations that Sprint and Verizon placed charges for third-party services on consumers' mobile telephone bills that were not authorized by the consumers, a practice known as "mobile cramming."

    Cramming on mobile phone bills typically involves a $9.99 per month fee for "premium" text message subscription services (also known as "PSMS" subscriptions) such as horoscopes, trivia, and sports scores that the consumers have never heard of or requested...read the Sprint, Verizon release.


    May 12, 2015

    Tennessee Attorney General Herbert H. Slatery III today announced a settlement with Atmos Energy Corporation (Atmos) that significantly reduces a proposed rate increase to natural gas consumers. The settlement provides that consumers' rates will only increase 0.5%, which is substantially less than the 3.9% rate increase Atmos originally requested.

    "This agreement accomplishes two very important things. It keeps rates down for consumers while allowing Atmos revenues sufficient to earn a fair and reasonable return on its capital investments," said Attorney General Slatery...read the Atmos release.


    April 28, 2015

    "Associate Solicitor General Counsel Joe Whalen did an excellent job arguing the case. He represented well the State of Tennessee, poised and articulate as he was when he successfully argued the case before the Sixth Circuit Court of Appeals.

    Our hope is that the Court affirms the Sixth Circuit and will leave it to the states to decide what marriages to recognize. This has been the longstanding province of the states and our position is that it should stay that way. Let the citizens of the state vote and decide such important issues. As the Sixth Circuit said, decide by democracy rather than litigation.
    We have a great system and it is in the hands of the best jurists in the country. I am confident Tennesseans will respect the Court's decision, as they always have."...go to the release.


    April 20, 2015

    Company allegedly used deceptive business practices to target military families

    Middle Tennessee auto dealer, Wholesale Inc., has agreed to immediately change its advertising practices and pay the State of Tennessee $50,000, Attorney General Herbert H. Slatery III announced today.

    A Davidson County Court approved the settlement between Wholesale, Inc., the Tennessee Attorney General's Office, and the Tennessee Division of Consumer Affairs. The agreement centers around two advertising mailers sent to would be customers. One of the mailers specifically targeted service members living near Fort Campbell....read the Wholesale, Inc. release.

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