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Consumer Press Releases

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  • February 19, 2015

    Tennessee Attorney General Herbert Slatery, along with ten other Attorneys Generals, joined the Federal Trade Commission (FTC) today in seeking a temporary restraining order and preliminary injunction to prevent the proposed merger of Sysco and US Foods pending the FTC's administrative proceeding. The States and the FTC allege the merger would violate antitrust laws by significantly reducing competition nationwide and in 32 local markets for broadline foodservice distribution services, and that foodservice customers, including restaurants, hospitals, hotels, and schools, would likely face higher prices and diminished services.

    "The proposed merger would result in one foodservice distributor controlling 81% of the distributor market in Memphis," Attorney General Slatery said. "This would have an obvious and adverse effect on businesses and consumers in the Memphis area so today Tennessee has joined the FTC and the other states to protect Tennessee's interest in maintaining a competitive market in this industry segment."...read the Sysco, US Foods release.


  • February 3, 2015

    Tennessee Attorney General Herbert Slatery announced today that Tennessee, the U.S. Department of Justice, 18 states and the District of Columbia have reached a settlement with Standard & Poor's Financial Services LLC (S&P) resolving allegations that S&P misled investors when it rated structured finance securities in the lead-up to the 2008 financial crisis.

    The settlement requires S&P to pay $1.375 billion to the states and the Department of Justice. Tennessee will receive $25 million for its role as a lead state in the enforcement actions against S&P...read the S&P release.


  • December 19, 2014

    Tennessee Attorney General Herbert Slatery and Bill Giannini, the acting Director of the Tennessee Division of Consumer Affairs (DCA), along with the attorneys general of the other 49 States, the District of Columbia, the Federal Trade Commission, and the Federal Communications Commission, today reached settlements with T-Mobile USA, Inc. The settlements include at least $90 million in payments and resolve allegations that T-Mobile placed charges for third-party services on consumers' mobile telephone bills that were not authorized by the consumer. This practice is known as "mobile cramming."

    Consumers who have been "crammed" often incurred charges, typically $9.99 per month, for "premium" text message subscription services (PSMS) such as horoscopes, trivia, and sports scores that the consumers have never heard of or requested. The Attorneys General and federal regulators allege cramming occurred when T-Mobile placed charges from third-parties on consumers' mobile telephone bills without the consumer's knowledge or consent...read the T-Mobile release.


  • December 8, 2014

    Tennessee residents who lost their homes to foreclosure with Ocwen Loan Servicing will receive a check this month for approximately $1,100 as a part of the National Ocwen Settlement. The payments will total $2.6 million for Tennessee.

    The agreement with Ocwen settled state and national findings that Ocwen engaged in servicing abuses during the height of the housing crisis, resulting in unnecessary and illegal foreclosures. Ocwen is one of the nation's largest loan servicers...read the Ocwen release.


  • December 4, 2014

    Attorney General Herbert Slatery on behalf of Bill Giannini, the acting Director of the Tennessee Division of Consumer Affairs (DCA), along with the attorneys general of 44 states and the District of Columbia, announced today that Sirius XM Radio Inc. of New York has agreed to pay $3.8 million to the states and provide restitution to eligible consumers to resolve claims that the satellite radio company engaged in misleading advertising and billing practices. Tennessee will receive $233,000.

    Consumers who have not previously filed a complaint with their attorney general or state complaint handling entity such as DCA for the practices covered by this settlement have until May 3, 2015 to file a complaint to be considered for restitution...read the Sirius XM release.


  • Septmber 4, 2014

    Tennessee Attorney General Bob Cooper and Acting Director Bill Giannini of the Tennessee Division of Consumer Affairs are encouraging all Tennessee residents who were referred to or received services from physicians affiliated with the Community Health Systems, Inc. (CHS) in the last five years to review their credit reports and accounts for possible unauthorized activity. Affected patients should take advantage of the one year free credit monitoring being offered by the company in the wake of the data breach announced earlier this month...read the CHS release.